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Showing an interest in the three but a really exciting that we have here at dvla DVLA is already an exemplar within government and we've recently been voted number one for customer services across the public service industry so we really are a great place to work already however we're not complacent we are about to go on our business transformation journey which is going to affect not just the technology but the people the way the people work the environment they're working and most importantly the services that we offer to our customers so these are really key roles to what we're trying to achieve so if you're up for it and you've got the passion the commitment the customer service excand that drive to really be the best then this is a great opportunities for you hello there my name is David Thomas I'm the head of input services group in DVLA and I've got an exciting great set of an opportunity on the bit driver side of my business there's a big program of culture change I've been leading on over the last two years that you're going to become a part of and that's looking at both operational key deliverables and making them as good as they can be but also a big modernization program I think to transformation across the business a key element the role is going to be the ability to inspire others and be a role model that others look up to so I just want to wish you all the very best with the application good luck my name is Tim Burton and I'm head of drivers Medical Group I'm looking for an exceptional individual to join my senior management team as we lead change and improvement across the group if you have a passion for staff engagement customer service and stakeholder management whether gains in the private public or third sector this role offers you both challenge and scope for personal and professional development if being an integral part of designing delivering and sustaining a high performance culture is what motivates and excites you this role could be ideal for you hi my name is Ian broom and I'm the head of casework and enforcement here at dvla and I'm currently recruiting for a head of enforcement unit their role is exciting and varied and is responsible for encouraging compliance but ultimately enforcing against untaxed and any issuer drivers the role has four key priorities one is to lead the 300 staff in the operational unit some of which are braced across the UK for example our court prosecutors secondly it's to manage our significant and multi-million pound contract which seized on Road a and PR and we're clamping capability thirdly its developed significant partnerships with people like the police and local authorities in our enforcement effort and finally but but by no means last is to make sure that our vision for enforcement at DVLA of intelligence-led.